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Managed Network Services

A fully managed portfolio of offerings provides stress-free, cost-effective, and reliable internet management under a single vendor for a complete solution.

A Complete solution

A fully managed portfolio of offerings provides stress-free, cost-effective, and reliable internet management under a single vendor for a complete solution.

Staying Connected Shouldn’t Be Something You Worry About

We take the stress out of managing your internet access so you can focus on what matters most: managing and growing your business. Today, internet connectivity is as fundamental to running a business as electricity and running water. It can be complicated to install and time-consuming to manage, but with Sierra Wireless Managed Network Services (MNS), we offer a cost efficient, high availability, and high-quality internet connectivity essential to your business.

How do I choose a managed network service?

Choosing a managed service can be complicated so we have pulled together the questions to ask when planning in the infographic below.

What are the advantages of managed network services?

A managed service should help you expand your business with the cost effectiveness and flexibility your business requires. Download the white paper to learn more.

What is the cost of your business downtime?

Internet downtime can cost your business thousands of dollars. Click on the calculator below to see what its costing you.

Managed Network Services Offerings

Managed Network Services - Basic

This simple and hassle-free offering is designed for companies looking for a cost-effective backup cellular solution for non-critical systems like back-office operations, inventory management and HVAC controls.

Proactive device monitoring of your RV and LX series router

Cost effective router rental

24/7 technical support access

Professional install

Connectivity plans starting at 250MB per device, per month with cross carrier pooling

Managed Network Services - Premium

This enhanced offering includes all the features of Basic along with proactive monitoring, an increased service level agreement and additional options like equipment upgrades and managed security and is designed for mission-critical applications like point-of-sale terminals, security monitoring and medical systems.

Proactive device monitoring of your RV or MP series router

Cost effective router rental

Four-point Service Level Agreement

24/7 technical support access

Professional installation

Equipment rental upgrade

Connectivity plans starting at 1G per device, per month with cross carrier pooling

Comparison Chart

	Basic	Premium	Pro
Service Level
4 Point SLA – Availability, Performance, Latency & Mean Time to Restore for Connectivity Option only	X	✓ Standard performance	✓ Enhanced performance
Setup
Fulfillment – Accounts Created and Devices Pre-Configured/Tested/Kitted	✓	✓	✓
Professional Installation	Optional	✓	✓
Professional De-installation	Optional	✓	✓
Device
Sierra Wireless Router – Model Options	RV Router Series	RV & MP Router Series	RV, MP & XR Router Series
Router – rented vs purchased	Rent or purchase	Rent or purchase	Rent or purchase
Antenna included	Paddle	2×2 MIMO	2×2 MIMO or 4×4 MIMO
Proactive Device Monitoring	✓	✓	✓
Firmware Management & Security Updates	✓	✓	✓
Device Configuration Management	X	✓	✓
Cloud Management	✓	✓	✓
Equipment Refresh	X	✓	✓
Connectivity
Connectivity – Optional data plans	Starting at 250MG	Starting at 1GB	Starting at 10GB
Cross Carrier Pooling	✓	✓	✓
5G Data Plan availability	X	X	✓
Connectivity Management – Monitoring & Usage	✓	✓	✓
Technical Support
Customer Care Center	24 x 7 Support	24 x 7 Support	24 x 7 Extended Support
Advanced Equipment Replacement	✓	✓	✓
Additional Options
Equipment rental upgrade	X	✓	✓

Partnership and Support

Partnership

Partners are central to our business at Sierra Wireless. Contact us now and learn how you can become a partner.

Professional Services

Full product life-cycle services including solution consulting and solution implementation services delivered by Sierra Wireless Network Engineers and Program Managers.

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Have an expert help you choose the Connectivity option that best fits your project.

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